KONDOR Pickleball Warranty Policy

ALL PADDLES HAVE A 3-MONTH WARRANTY AGAINST MANUFACTURER DEFECTS STARTING FROM THE DATE OF PURCHASE LISTED ON THE RECEIPT.

 

PADDLES MUST BE REGISTERED IN ORDER TO BE COVERED BY THE WARRANTY POLICY.

 

IF PURCHASED FROM OUR WEBSITE, YOUR PRODUCT WILL AUTOMATICALLY BE REGISTERED WITH KONDOR. IF PURCHASED FROM A THIRD PARTY, YOU MUST REGISTER YOUR PADDLE BY SENDING AN EMAIL TO SALES@KONDORPICKLEBALL.COM WITHIN 14 DAYS OF PURCHASE IN ORDER FOR THE WARRANTY TO TAKE EFFECT. PLEASE INCLUDE YOUR NAME, DESCRIPTION OF PRODUCT PURCHASED, AND PROOF OF PURCHASE (RECEIPT AND/OR BANK STATEMENT).

 

THE WARRANTY IS NON-TRANSFERABLE AND ONLY VALID TO THE ORIGINAL PURCHASER.

 

KONDOR RESERVES THE RIGHT TO INDEPENDENTLY ASSESS EACH SUBMISSION TO DETERMINE WHETHER A PADDLE IS COVERED BY WARRANTY AND WHAT FURTHER ACTION TO TAKE, IF ANY.

 

PLEASE FEEL FREE TO CONTACT US AT SALES@KONDORPICKLEBALL.COM WITH QUESTIONS OR CONCERNS AND WE WILL BE HAPPY TO ASSIST.